IT Support – APTSYS TECHNOLOGY SOLUTIONS PTE. LTD. in Bukit Merah, Singapore
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APTSYS TECHNOLOGY SOLUTIONS PTE. LTD. is thrilled to announce job openings for the position of IT Support in the Bukit Merah area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At APTSYS TECHNOLOGY SOLUTIONS PTE. LTD., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with APTSYS TECHNOLOGY SOLUTIONS PTE. LTD..
Job Information
Company: | APTSYS TECHNOLOGY SOLUTIONS PTE. LTD. |
Position: | IT Support |
Region: | Bukit Merah, Singapore |
Education: | Confidential |
Salary: | SGD 2.000 - SGD 9.223.372.036.854.775.808 per Month |
Job Type: | Full-time |
Job Description
- Implementation, commissioning, and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required.
- Handle level 1 customer support tactfully of inbound call, email enquiries, and on-site.
- Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues.
- Where necessary, ensure that customer feedback, patch requirements, and diagnosis are communicated thoroughly to Product Development team.
- Attend daily support meeting to update new issues and resolution progress.
- Manage support cases to ensure issues are comprehensively recorded, tracked, resolved, and follow-ups are done in a timely manner.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Singapore |
City | Bukit Merah |
Google Map | Google Map |
Job Application Information
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