Customer Service & Relocation Coordinator – ALLIANCE MOVERS PTE. LTD. in Punggol, Singapore

Company ALLIANCE MOVERS PTE. LTD. is offering job opportunities for the position of Customer Service & Relocation Coordinator in the Punggol area. The job type available is Contract.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

ALLIANCE MOVERS PTE. LTD. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

• Prepare shipping documents such as Bills of Lading, Arrival Notice, declare import & export permit
• To manage inbound and outbound cargos and operation activities.
• Be the primary point of contact for transferees throughout the move process.
• Coordinate move services with agent/partners to ensure successful logistical coordination of each household goods move, in accordance with company and Client procedures and standards.
• Provide introductory information about the company and its products and services to new customers.
• Monitor shipment status, including accurate and timely updates of internal and external records.
• Maintain the expected level of profitability per file by working costing, quotations.
• Arranging with packing and moving team to supply pre-loading materials and do the loading proper as arranged with customers.
• Making arrangements with shipping lines, consolidators, etc for moving of the shipment and communicating with destination agents for delivery arrangements.
• Various other responsibilities as assigned.
• Advise customers on products or services to best suit their specific requirements.
• Prepare quotations and follow up with customers for their acceptance.
• Document customer interactions when necessary, compiling job-related documents to ensure that customer requirements are met.
• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
• Resolve customers’ concerns if any.
• Office administrative work as assigned.
• Build and maintain long-term business relationships with new and existing customers.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address