Operations Supervisor – Smarte Carte Singapore Pte Ltd in Tampines, Singapore

Smarte Carte Singapore Pte Ltd is currently seeking applicants for the position of Operations Supervisor in the Tampines area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Smarte Carte Singapore Pte Ltd operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

Core Responsibilities:

• Supervise operations in assigned terminal during shift duty.
• Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
• Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
• Ensure intra-terminal and/or inter-terminal trolley transfers.
• Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
• Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
• Attend to customer complaints and escalation when required.
• Responsible for 20-30 trolleys and other service officers and other administrative duties/secondary appointment.

Periodic Duties:

• Responsible for the conduct, disciplinary, and administrative matters of assigned trolley service officers.
• Conduct scheduled operations/safety/security briefings to trolley service officers during shift duty.
• Conduct scheduled coaching sessions with direct reports.
• Covering TMC duties as and when assigned.

Job Specifications (Qualifications/Experiences):

• O Level/NITEC/Diploma in Science/Engineering/Supply Chain or equivalent preferred.
• Minimum 2 years of supervisory experience in operations functions.
• Confident in dealing with staff across all ages.
• Possess excellent interpersonal, communication, and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty – work 4 days rest 3 days, 7 to 7.
• Able to obtain an Airport Pass (Airside).
• Familiarity with Changi Airport terminal operations will be an added advantage.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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