Operation Customer Service Assistant – UCMHP ACADEMY PTE. LTD. in Bukit Merah, Singapore

UCMHP ACADEMY PTE. LTD. is currently accepting applications for the position of Operation Customer Service Assistant in the Bukit Merah area. The job type available for this position is Part-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

UCMHP ACADEMY PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Responsibilities:

• Handle customer inquiries via emails, social media platforms, and WhatsApp, ensuring prompt and effective responses.
• Assist and support during courses and events conducted via Zoom sessions.
• Prepare and set up automated emails related to courses and events.
• Prepare and update the Registered Report Calendar after each Zoom session.
• Draft and send out post-event follow-up emails to generate sales.
• Prepare and send out a sales report to the team after each course and event.
• Update various master lists through data entry tasks.
• Assist in graduate photo talking and posting.
• Maintain customer records by updating accounts information.
• Monthly Report, Research, and competitors.
• Assist in Editing Images in EDM and Posters.
• Assist in Managing social media posting.
• Good Personality, self-motivated & Independent.
• To support any ad-hoc project assigned by management.

5 working days per week, you may require covering weekend events, training, or exhibitions with allowance or off-day.

Requirements:

• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Strong communication skills and interpersonal skills.
• Good command of English (written and spoken).
• Good Personality, self-motivated & Independent.
• Must be Computer literate (Microsoft Office, PowerPoint, Word, and Excel).
• Ability to work well under pressure, hands-on, and self-starter.
• Able to multi-task and work in a fast-paced environment.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address