Singapore Jobs

AnalystService Desk Administrator – MUFG Bank, Ltd., Singapore Office in Changi, Singapore

MUFG Bank, Ltd., Singapore Office company logo
Published 11 months ago

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MUFG Bank, Ltd., Singapore Office is currently seeking applicants for the position of AnalystService Desk Administrator in the Changi area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

MUFG Bank, Ltd., Singapore Office operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:MUFG Bank, Ltd., Singapore Office
Position:AnalystService Desk Administrator
Region:Changi, Singapore
Education:Confidential
Salary:SGD 3.400 - SGD 6.100 per Month
Job Type:Full-time

Job Description

We are currently hiring an Analyst Service Desk Administrator to join our team. As an Analyst Service Desk Administrator, you will be responsible for providing technical support, troubleshooting, and resolving IT-related issues for our clients.

Your main tasks will include receiving, analyzing, and categorizing incoming help desk requests, providing timely responses and solutions, and escalating complex issues to the appropriate team members. Additionally, you will maintain documentation of support activities, ensure service level agreements are met, and contribute to improving the overall efficiency of our service desk operations.

To excel in this role, you should have excellent problem-solving skills, strong attention to detail, and the ability to prioritize and work under pressure. Previous experience in a service desk or help desk environment is preferred, along with knowledge of ITIL frameworks.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

ProvinceSingapore
CityChangi
Full Address7 Straits View, #23-01 MUFG, Singapore 018936
Google MapGoogle Map

Job Application Information

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Company Information

MUFG Bank, Ltd., Singapore Office

MUFG Bank, Ltd. is a leading global bank with its Singapore Office located in Singapore. With a rich history spanning over 150 years, MUFG Bank offers a comprehensive range of banking services to individuals, corporations, and institutions. The Singapore Office serves as a strategic hub, providing innovative solutions in areas such as corporate and investment banking, wealth management, and trade finance. Committed to delivering exceptional customer service, MUFG Bank, Ltd. leverages its extensive network and expertise to support the growth and success of businesses in Singapore and the Asia-Pacific region.