Customer Engagement Officer – NTUC First Campus Co-operative Ltd in Singapore

NTUC First Campus Co-operative Ltd is thrilled to announce job openings for the position of Customer Engagement Officer in the Singapore area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At NTUC First Campus Co-operative Ltd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with NTUC First Campus Co-operative Ltd.

Job Information

Job Description

Job no: 518723

Work type: Full Time

Categories: Singapore – East, Corporate Positions

Your role will be to provide professional front-line support by responding to enquiries and delivering accurate information to customers through phone, email, and internet.

Job Responsibilities:

• Adhere to shift schedules.
• Answer calls within 3 rings.
• Maintain a minimum Call Quality evaluation score of 80%.
• Upsell/cross-sell childcare vacancies.
• Resolve customer concerns on the first call.

Job Requirements:

• GCE ‘O’ level holder and above.
• Minimum 2 years of relevant experience.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address