Customer Experience Officer (Call Centre) – SEARCH INDEX PTE. LTD. in Jurong East, Singapore
SEARCH INDEX PTE. LTD. is currently accepting applications for the position of Customer Experience Officer (Call Centre) in the Jurong East area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
SEARCH INDEX PTE. LTD. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | SEARCH INDEX PTE. LTD. |
| Position: | Customer Experience Officer (Call Centre) |
| Region: | Jurong East, Singapore |
| Education: | Confidential |
| Salary: | SGD 1.800 - SGD 3.100 per Month |
| Job Type: | Full-time |
Job Description
- Call Centre / Customer Service Exp
- Office Hour / 5 Days Work Week (including weekends)
- CBD (Near to MRT)
Responsibilities
- Handle inbound and outbound calls
- Attend to customers’ enquiries via hotline and email
- Proper recording of conversation with customer in the call centre system
- Achieve individual and team KPIs set by the management
- Maintain a positive and helpful approach in interactions with all customers
- Any other ad-hoc duties as assigned
Requirements
- Possess Call Centre / Customer Service experience
- No experience are welcome to apply & training will be provided
- Good communications and interpersonal skills
- Customer service oriented
- A good team player and able to work independently with minimal supervision
- Able to work on weekends (Will have some weekends off)
Other Information
- Working Hour: Office Hour / 5 Days Work Week (including weekends)
- Location: CBD
- Salary: Up to $3100/mth + OT + AWS + VB
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Singapore |
| City | Jurong East |
| Full Address | 21 Jurong Gateway Road #04-04, CPF Jurong Building,, Search Index Pte Ltd, Singapore 608546 |
| Google Map | Google Map |
Job Application Information
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