Singapore Jobs

Customer Relations Officer (Call Centre) – SEARCH INDEX PTE. LTD. in Punggol, Singapore

Published 11 months ago

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SEARCH INDEX PTE. LTD. is currently seeking applicants for the position of Customer Relations Officer (Call Centre) in the Punggol area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SEARCH INDEX PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SEARCH INDEX PTE. LTD.
Position:Customer Relations Officer (Call Centre)
Region:Punggol, Singapore
Education:Confidential
Salary:SGD 1.800 - SGD 3.100 per Month
Job Type:Full-time

Job Description

Responsibilities:

  • Handle inbound and outbound calls
  • Attend to customers’ enquiries via hotline and emails
  • Proper recording of conversation with customer in the call centre system
  • Achieve individual and team key performance indicators (KPI) set by the management
  • Maintain a positive and helpful approach in interactions with all customers
  • Any other ad-hoc duties as assigned

Requirements:

  • Possess Call Centre experience
  • No experience are welcome to apply and training will be provided
  • Good communications and interpersonal skills
  • Customer service oriented and a good team player
  • Able to work independently with minimal supervision
  • Able to work on weekends

Other Information:

  • Working Hour: Office Hour / 5 Days including weekends (Will have some weekends off)
  • Location: Town
  • Salary: Up to $3100/mth + OT + AWS + VB

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceSingapore
CityPunggol
Full Address21 Jurong Gateway Road #04-04, CPF Jurong Building,, Search Index Pte Ltd, Singapore 608546
Google MapGoogle Map

Job Application Information

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Company Information

SEARCH INDEX PTE. LTD.

SEARCH INDEX PTE. LTD. is a leading technology company based in Singapore. They specialize in providing innovative solutions in the field of search engine optimization and digital marketing. With a team of experienced professionals, SEARCH INDEX PTE. LTD. offers comprehensive services to help businesses enhance their online presence and reach their target audience effectively. They utilize advanced techniques and tools to optimize search engine rankings, drive organic traffic, and maximize conversions. With their commitment to delivering exceptional results, SEARCH INDEX PTE. LTD. has earned a reputation as a trusted partner for businesses seeking to strengthen their online visibility.