Customer Relations Officer, Easy Buying (Full-Time) – Ikano-Retail in Changi, Singapore

Company Ikano-Retail is offering job opportunities for the position of Customer Relations Officer, Easy Buying (Full-Time) in the Changi area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Ikano-Retail operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

We are currently seeking a highly motivated and passionate Customer Relations Officer to join our team at Easy Buying. As a Customer Relations Officer, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with our clients.

Your main responsibilities will include:

• Handling customer inquiries and providing timely and accurate responses
• Resolving customer complaints and issues in a professional and efficient manner
• Building strong relationships with clients and identifying opportunities for upselling and cross-selling
• Maintaining customer records and updating relevant information in our database
• Collaborating with other departments to ensure smooth customer experience and prompt problem resolution

We are looking for candidates who possess excellent communication and interpersonal skills. You should have a friendly and approachable demeanor, as well as the ability to handle difficult situations with empathy and professionalism.

Requirements:

• Prior experience in customer service or a similar role
• Strong problem-solving skills
• Ability to work well as part of a team
• Proficient in Microsoft Office Suite
• Excellent time management and organizational skills

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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