Customer service – APM GLOBAL PTE. LTD. in Jurong East, Singapore

APM GLOBAL PTE. LTD. is currently seeking applicants for the position of Customer service in the Jurong East area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

APM GLOBAL PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

We are looking for a customer-oriented service representative to join our team. As a Customer Service Representative, you will act as a liaison, provide product/service information, and resolve customer inquiries efficiently. The ideal candidate is patient, empathetic, and possesses excellent communication skills. You will be responsible for managing incoming calls, identifying customer needs, and maintaining high customer satisfaction standards.

Responsibilities:

• Manage incoming phone calls and occasional off-hours calls
• Assess customer needs and provide accurate information
• Build trust through interactive communication
• Meet call-handling quotas
• Handle complaints and provide solutions in a timely manner
• Record customer interactions and maintain documentation
• Follow communication procedures and policies
• Go the extra mile to engage customers

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address