Customer Service Executive – Fisher & Paykel Appliances in Changi, Ubi

Fisher & Paykel Appliances is currently accepting applications for the position of Customer Service Executive in the Changi area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Fisher & Paykel Appliances operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

The Role

Sales Operations:

• Liaise with customers and/or promoters to seek confirmation on the purchases
• Schedule delivery information and coordinate with agency, warehouse, and delivery teams to ensure customers receive purchased items

Sales Administration:

• Make sales entries in sales system (JDEdwards)
• Check accuracy of pricing and rectify anomalies according to policies if any
• Daily Triple match, i.e., match invoice, delivery order against purchase order
• Prepare daily order reports and stock sheet
• Address incomplete deliveries and follow up to ensure completion of deliveries
• Prepare shipping documentation (Export – Commercial Invoice and Packing List)
• Provide support in account receivables where necessary
• Filing and administrative tasks

Customer Service and Sales Enquiries:

• Handle sales-related emails and call enquiries
• Provide sales support to Sales Team

Job Requisites:

• Minimum O levels and above
• 1-3 years working experience, preferably in a commercial organization
• Familiar with MS Office and Outlook
• Good command of English and conversant in Mandarin
• Candidates who possess customer service and telephone skills an advantage

Company: Fisher & Paykel Appliances

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address