Customer Service Executive – GATEWAY SEARCH PTE. LTD. in Punggol, Singapore
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Company GATEWAY SEARCH PTE. LTD. is offering job opportunities for the position of Customer Service Executive in the Punggol area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
GATEWAY SEARCH PTE. LTD. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
Company: | GATEWAY SEARCH PTE. LTD. |
Position: | Customer Service Executive |
Region: | Punggol, Singapore |
Education: | Confidential |
Salary: | SGD 3.600 - SGD 6.100 per Month |
Job Type: | Full-time |
Job Description
Position: Customer Service Representative – Gaming Industry
Company: GATEWAY SEARCH PTE. LTD.
Location: Singapore
Terms: Contract & Shift
Job Description:
- Provide customer service support and technical issue resolution via email, chat, and other online platforms.
- Identify players’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Ensure customer queries are answered with the aim of a first-time resolution and respond with excellent attention to detail, care, and professionalism.
- Work closely with the game operation team and escalate issues to appropriate teams when necessary.
Job Requirements:
- Candidate must possess at least a diploma or Bachelor’s degree in any field.
- Able to work on weekends and public holidays based on shift roster schedule.
- Fluency in verbal and written communication skills in English and good knowledge of other SEA languages.
- Possess a customer-focused mindset and a passion for gaming.
- At least one year of customer service or relevant work experience.
All applications will be treated with the strictest confidence. Only shortlisted candidates will be notified.
EA License No.: 19C9807
Registration No.: R22110120 (Yu Chien Han)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
Province | Singapore |
City | Punggol |
Full Address | 1 Paya Lebar Link Paya Lebar Quarter 1, 04-01, Gateway Search Pte Ltd, Singapore 408533 |
Google Map | Google Map |
Job Application Information
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