Customer Service Officer (Control Centre) – TIMES24 SINGAPORE PTE LTD in Changi, Singapore
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Company TIMES24 SINGAPORE PTE LTD is offering job opportunities for the position of Customer Service Officer (Control Centre) in the Changi area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
TIMES24 SINGAPORE PTE LTD operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | TIMES24 SINGAPORE PTE LTD |
| Position: | Customer Service Officer (Control Centre) |
| Region: | Changi, Singapore |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Customer Service Officer in our Control Centre, you will be responsible for delivering exceptional customer service and managing customer inquiries and complaints. You will also handle incoming calls, emails, and live chats from customers, ensuring that all issues are resolved promptly and professionally.
Your main responsibilities include:
- Providing excellent customer service by addressing customer inquiries and resolving issues promptly.
- Coordinating with various departments to ensure timely resolution of customer concerns.
- Maintaining accurate records of customer interactions and transactions.
- Handling and escalating customer complaints in a professional manner.
- Assisting in training new Customer Service Officers.
- Updating customer information in the database.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Singapore |
| City | Changi |
| Full Address | 67 Ubi Ave 1, #02-05/06 Times24 Singapore Pte Ltd, North Wing, Starhub Green, Singapore 408942 |
| Google Map | Google Map |
Job Application Information
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