Customer Service Officer – NO COLD CALLING – IVI AESTHETIC PTE. LTD. in Yishun, Singapore
IVI AESTHETIC PTE. LTD. is currently accepting applications for the position of Customer Service Officer - NO COLD CALLING in the Yishun area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
IVI AESTHETIC PTE. LTD. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | IVI AESTHETIC PTE. LTD. |
| Position: | Customer Service Officer - NO COLD CALLING |
| Region: | Singapore, Yishun |
| Education: | Confidential |
| Salary: | SGD 2.200 - SGD 9.223.372.036.854.775.808 per Month |
| Job Type: | Full-time |
Job Description
As a Customer Service Officer at IVI Aesthetic, you will be the first point of contact for our patients and potential clients, shaping their experience with us. Responsibilities include managing inquiries via phone, social media, and emails, providing information on treatments, and booking appointments. Key duties also involve collaborating with the operation team, ensuring customer satisfaction, and maintaining confidentiality.
Key Responsibilities:
1. Manage incoming calls, messages, and inquiries through various channels.
2. Provide accurate information on treatments and products.
3. Assist in scheduling appointments and managing changes.
4. Collaborate with operations to address customer queries.
5. Ensure data protection compliance and maintain records.
Qualifications:
1. Customer support or beauty industry experience.
2. Strong communication and phone handling skills.
3. Familiarity with CRM systems.
4. Ability to multitask and prioritize effectively.
Others:
Work hours: 8.30am – 5.30pm or 9am – 6pm.
Benefits: Medical, Dental, Family-like environment, Staff discounts.
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Singapore |
| City | Yishun |
| Full Address | 930 Yishun Ave 2, #03-03 IVI Aesthetic - NorthPoint City, Singapore 769098 |
| Google Map | Google Map |
Job Application Information
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