Singapore Jobs

Customer Service Officer – Singapore Post Ltd in Singapore

Singapore Post Ltd company logo
Published 2 months ago

Company Singapore Post Ltd is offering job opportunities for the position of Customer Service Officer in the Singapore area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Singapore Post Ltd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Singapore Post Ltd
Position:Customer Service Officer
Region:Singapore
Education:Confidential
Salary:SGD 3.300 - SGD 7.100 per Month
Job Type:Full-time

Job Description

Job Description

  • Attend to phone-in enquiries and/or emails, providing personalized services to customers in a timely and professional manner.
  • Accurate case logging into the Customer Relationship Management system.
  • Follow-up on all outstanding/existing cases.
  • Liaise with Business Unit Stakeholders and Overseas Partners to resolve service-related issues effectively.
  • Report to the Customer Service Supervisor/Team Leader.
  • Perform any other ad-hoc duties as assigned.

Requirements

  • 1 year of Customer Service experience in a call center or related industry is preferred.
  • Active listening and problem-solving skills.
  • Fast learner and good team player in a fast-paced environment.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

RegionSingapore
Full Address10 Eunos Rd 8, #01-123/124/125 Singapore Post - General Post Office, SingPost Centre, Singapore 408600
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Job Application Information

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Company Information

Singapore Post Ltd

Singapore Post Ltd (SingPost) is a prominent postal and logistics company in Singapore. With a rich history spanning over 150 years, SingPost offers a wide range of innovative and reliable solutions to meet the evolving needs of individuals and businesses. The company provides efficient domestic and international mail services, as well as comprehensive end-to-end logistics solutions, e-commerce services, and digital solutions. SingPost’s commitment to excellence, reliability, and customer satisfaction has made it a trusted name in the industry, contributing to Singapore’s thriving postal and logistics network.