Singapore Jobs

Customer Service Officer – SMART FORTE CONSULTING LLP in Yishun, Singapore

SMART FORTE CONSULTING LLP company logo
Published 5 months ago

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SMART FORTE CONSULTING LLP is currently accepting applications for the position of Customer Service Officer in the Yishun area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SMART FORTE CONSULTING LLP operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:SMART FORTE CONSULTING LLP
Position:Customer Service Officer
Region:Singapore, Yishun
Education:Confidential
Salary:SGD 2.500 - SGD 3.000 per Month
Job Type:Full-time

Job Description

  • Working in a Manufacturing and Trading Company
  • Handling customer inquiries and resolving issues via phone, email, or in-person.
  • Processing orders, returns, and exchanges accurately and efficiently.
  • Identifying and escalating priority issues to appropriate channels.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Collaborating with other departments for customer satisfaction and retention.
  • Handle ISO 9001 & 14001 requirements, including reject returns and back end.
  • Maintaining a positive, empathetic, and professional attitude towards customers.

Job Requirements

  • Minimum O level
  • 2 to 3 years of Customer Support experience
  • Working Location near Kaki Bukit MRT
  • Monday to Friday (8.30 – 6pm)
  • Salary $2500 – $300
  • 6 months Contract (performance-based renewal)
  • Immediate start or short notice availability

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted soon. Thank you.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSingapore
CityYishun
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Job Application Information

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Company Information

SMART FORTE CONSULTING LLP

SMART FORTE CONSULTING LLP is a renowned consulting firm based in Singapore, offering expertise in business strategy, financial advisory, and management consulting services. With a track record of delivering innovative solutions to clients across various industries, they are known for their commitment to excellence and client satisfaction. Their team of experienced consultants provides strategic insights and tailored solutions to help businesses achieve their goals and stay competitive in the ever-evolving market landscape.