Customer Success Specialist – V3 Smart Technologies in Changi, Singapore
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V3 Smart Technologies is currently seeking applicants for the position of Customer Success Specialist in the Changi area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
V3 Smart Technologies operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | V3 Smart Technologies |
| Position: | Customer Success Specialist |
| Region: | Changi, Singapore |
| Education: | Confidential |
| Salary: | SGD 3.800 - SGD 6.000 per Month |
| Job Type: | Full-time |
Job Description
The Customer Success Specialist will help us maintain great relationships with our clientele by ensuring their needs are met through our solutions and excellent service support. This individual will play an important role in customer retention and work with internal teams to strategize and identify opportunities for revenue growth.
Responsibilities
- Build and maintain strong relationships with customers
- Identify new business opportunities for cross-selling and up-selling
- Assist with client requests and issue escalations as needed
- Recommend to existing customers how new and existing enhancements will create value for them
- Work with cross-functional teams to reveal potential opportunities within accounts
- Deliver regular product training to customers to ensure strong usage
- Gather client feedback for the team to improve on solutions and services, pricing strategies, and the operational process
Requirements
- Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, or any field
- Fresh graduates with the right attitude are welcome to apply
- Self-starter, meticulous, and good with time management
- Must be able to communicate effectively in English; additional bonus if fluent in Mandarin (in order to handle queries and feedback from Chinese-speaking customers)
- Strong analytical and organizational skills
- Positive mindset and works well in a team
Apply To V3
Simply submit your application by emailing a detailed copy of your resume to [email protected]
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Singapore |
| City | Changi |
| Full Address | 150 Kampong Ampat, #05-07 V3 Smart Technologies, KA Centre, Singapore 368324 |
| Google Map | Google Map |
Job Application Information
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