Field Support Manager – Cook Group in Tampines, Singapore
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Cook Group is thrilled to announce job openings for the position of Field Support Manager in the Tampines area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Cook Group, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Cook Group.
Job Information
| Company: | Cook Group |
| Position: | Field Support Manager |
| Region: | Singapore, Tampines |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Field Support Manager, you will play a crucial role in overseeing and managing our field support operations. Your responsibilities will include supervising a team of support technicians, ensuring timely and effective resolution of customer issues, and implementing processes to improve customer satisfaction.
You will be responsible for assessing the technical capabilities of support technicians, providing them with training and guidance, and ensuring that they are equipped to handle customer inquiries and technical problems. Additionally, you will monitor and analyze key performance indicators to identify trends and areas for improvement.
Collaboration with cross-functional teams, such as sales and product development, will be essential to provide feedback and drive continuous improvement. Strong communication and problem-solving skills are required to address complex customer issues and provide prompt resolutions.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Singapore |
| City | Tampines |
| Full Address | 734 Upper Changi Rd E, Beng Who Cooks, SIA Training Center, Singapore 486852 |
| Google Map | Google Map |
Job Application Information
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