Helpdesk Executive – TOPPAN ECQUARIA PTE. LTD. in Singapore
TOPPAN ECQUARIA PTE. LTD. is currently accepting applications for the position of Helpdesk Executive in the Singapore area. The job type available for this position is Contract.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
TOPPAN ECQUARIA PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | TOPPAN ECQUARIA PTE. LTD. |
| Position: | Helpdesk Executive |
| Region: | Singapore |
| Education: | Confidential |
| Salary: | SGD 2.500 - SGD 3.700 per Month |
| Job Type: | Contract |
Job Description
Join TOPPAN ECQUARIA PTE. LTD. as a Helpdesk Executive, where you will assist users with system applications and resolve Level 1 technical issues via phone. Ensure timely escalation of Level 2 or Level 3 issues to our engineering team, upholding our Service Level Agreements.
Responsibilities:
- Assist users in navigating system applications.
- Resolve Level 1 technical issues and escalate as necessary.
- Submit daily issue and resolution reports.
Prerequisites:
- Diploma or Degree in Computer Science or IT.
- 1-2 years of experience in IT ticketing.
- Technical knowledge in Java or C# is a plus.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Region | Singapore |
| Full Address | 11 Toa Payoh Lorong 3 Jackson Square Block C #02-31 Singapore, Toppan Ecquaria Pte. Ltd., Singapore 319579 |
| Google Map | Google Map |
Job Application Information
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