IT Helpdesk Analyst – Legatcy Recruitment Pte Ltd in Yishun, Toa Payoh
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Legatcy Recruitment Pte Ltd is currently seeking applicants for the position of IT Helpdesk Analyst in the Yishun area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Legatcy Recruitment Pte Ltd operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Legatcy Recruitment Pte Ltd |
| Position: | IT Helpdesk Analyst |
| Region: | Toa Payoh, Yishun |
| Education: | Confidential |
| Salary: | SGD 2.800 - SGD 3.500 per Month |
| Job Type: | Full-time |
Job Description
There is currently an open position for an IT Helpdesk Analyst at Legatcy Recruitment Pte Ltd.
- The purpose of this role is to handle emails, phone calls, and provide remote assistance as first-level support for IT helpdesk. Excellent proficiency in Chinese Mandarin is a must as you will be providing technical support to Chinese-speaking end-users.
Preferred qualifications and skills:
- Call Center experience is advantageous.
- Basic experience with IT troubleshooting.
- Proficient in problem diagnostics through remote support tool and calls.
- Familiarity with office productivity tools such as O365.
- Familiarity with Ticketing System (ServiceNow, Jira).
- Experience in using Active Directory (Azure, Microsoft).
- Strong communication skills and attention to detail.
- Proficient in Customer Service.
- Proficient in email and verbal communication.
- Nitec or equivalent qualification.
- Minimum 2 years of related experience.
- Able to provide technical support to Chinese-speaking end-users with proficiency in Chinese Mandarin.
Contract Type: 12 Months (Renewable)
Salary: SGD2,800 to SGD3,500
Location: Tai Seng
Working Hours: Office Hours, Monday to Friday, 8 am to 5 pm
Commencement: Immediate
Working Environment: Office
Job Types: Full-time, Contract
Contract length: 12 months
Salary: $2,800.00 – $3,500.00 per month
Schedule: Monday to Friday
Experience: IT Helpdesk Support – 2 years (Required)
Work Location: In person
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Toa Payoh |
| City | Yishun |
| Full Address | 33A Pagoda St, Legatcy SG Pte Ltd, Singapur 059192 |
| Google Map | Google Map |
Job Application Information
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