IT Support Team Lead – ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. in Yishun, Singapore
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ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. is thrilled to announce job openings for the position of IT Support Team Lead in the Yishun area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD..
Job Information
| Company: | ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. |
| Position: | IT Support Team Lead |
| Region: | Singapore, Yishun |
| Education: | Confidential |
| Salary: | SGD 3.000 - SGD 4.200 per Month |
| Job Type: | Full-time |
Job Description
Astek has an opening for an IT Support Team Lead role. As the leader of the IT support and services function, you will be responsible for the operation of retail and back-office teams. You must have a proven track record in managing IT teams and projects.
Key Responsibilities:
- Team Management and Coaching: Lead and coach the IT support team to deliver high-quality service, operational performance, and maximum uptime for retail and back-office teams.
- Project Management: Oversee the Point of Sale project, including maintenance, enhancements, and service uptime. Responsible for managing RFID systems, ensuring maintenance, enhancements, and service uptime. Also responsible for successful implementation of opening projects.
- Support and Troubleshooting: Organize support, troubleshooting, and repair activities for IT equipment and networks.
- Vendor Management: Collaborate with external IT vendors and oversee procurement activities.
Requirements:
- Strong collaboration and communication skills.
- Extensive experience with computers and networks.
- Strong leadership and management skills.
- Minimum 3+ years of experience in managing IT support and services teams.
- Minimum 3+ years of experience in managing network infrastructure.
- Proven experience with Point of Sale projects.
- Experience in managing service ticket resolution systems and adherence to SLAs.
- Familiarity with Business Continuity and Disaster Recovery Processes.
- Proficient in Windows and Mac OS.
- Experience with Linux is a plus.
- Proven project management experience with successful planning, delivery, and stakeholder engagement.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Singapore |
| City | Yishun |
| Full Address | 11 Woodlands Cl, #10-48 Singapore Innovation Technology Pte Ltd, Woodlands 11, Singapore 737853 |
| Google Map | Google Map |
Job Application Information
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