Senior Executive, Customer Service – DSV in Changi, Singapore
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DSV is thrilled to announce job openings for the position of Senior Executive, Customer Service in the Changi area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At DSV, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with DSV.
Job Information
| Company: | DSV |
| Position: | Senior Executive, Customer Service |
| Region: | Changi, Singapore |
| Education: | Confidential |
| Salary: | SGD 3.900 - SGD 6.300 per Month |
| Job Type: | Full-time |
Job Description
A Senior Executive, Customer Service is responsible for leading and managing the customer service team, ensuring high-quality customer support and satisfaction. This role involves handling customer inquiries, complaints, and resolving issues to maintain positive customer relationships.
The key responsibilities of a Senior Executive, Customer Service include:
- Overseeing and coordinating the customer service team’s daily operations
- Ensuring professional and timely responses to customer inquiries via phone, email, or social media channels
- Developing and maintaining customer service standards, policies, and procedures
- Implementing strategies to improve customer satisfaction and loyalty
- Identifying areas for process improvement and recommending solutions
- Training, mentoring, and evaluating customer service staff
If you are highly organized, have excellent communication and problem-solving skills, and enjoy helping customers, we invite you to apply for this position.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Singapore |
| City | Changi |
| Full Address | 119 Airport Cargo Rd, #03-0910 DSV, Megaplex 1, Singapore 819454 |
| Google Map | Google Map |
Job Application Information
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