Senior Executive, Guest Experience – Jewel Changi Airport in Changi, Singapore

Jewel Changi Airport is thrilled to announce job openings for the position of Senior Executive, Guest Experience in the Changi area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Jewel Changi Airport, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Jewel Changi Airport.

Job Information

Job Description

As a Senior Executive, Guest Experience, you will be responsible for ensuring exceptional service delivery to our guests. Your main duties include managing guest relations, resolving complaints, and improving overall guest satisfaction.

You will work closely with various departments to coordinate efforts and enhance the overall guest experience. Strong communication and problem-solving skills are essential for this role.

The ideal candidate should have a minimum of 3 years of experience in the hospitality industry, with a focus on guest services. A customer-centric mindset and a passion for creating memorable experiences are key attributes we are looking for.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

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