Singapore Jobs

Support Specialist II (Mediation) – HackerOne in Tampines, East Coast

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Published 10 months ago

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Company HackerOne is offering job opportunities for the position of Support Specialist II (Mediation) in the Tampines area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

HackerOne operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:HackerOne
Position:Support Specialist II (Mediation)
Region:East Coast, Tampines
Education:Confidential
Salary:SGD 3.450 - SGD 6.300 per Month
Job Type:Full-time

Job Description

We are currently seeking a Support Specialist II (Mediation) to join our dynamic team. As a Support Specialist, you will play a crucial role in providing technical assistance and resolving customer issues related to our mediation software.

In this role, you will be responsible for troubleshooting and resolving customer problems, conducting root cause analysis, and implementing effective solutions. Additionally, you will collaborate with our engineering and product development teams to improve the overall functionality and performance of our mediation software.

The ideal candidate should have a strong background in telecommunications, with experience in mediation systems and customer support. You must possess excellent problem-solving skills, be detail-oriented, and have a customer-centric mindset. Strong communication and interpersonal skills are also essential in this role, as you will be working closely with both internal teams and external customers.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceEast Coast
CityTampines
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Job Application Information

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Company Information

HackerOne

HackerOne is a leading cybersecurity company based in Singapore that specializes in vulnerability coordination and bug bounty programs. By connecting organizations with a global community of ethical hackers, HackerOne helps identify and address vulnerabilities in their systems and applications. With their platform, companies can crowdsource security testing and ensure enhanced protection against cyber threats. HackerOne’s comprehensive solutions enable businesses to proactively manage cybersecurity risks and stay one step ahead of potential attacks. Established as a pioneer in the industry, HackerOne has revolutionized the way organizations approach cybersecurity.