Technical Customer Support (Food Production Factory) – Prospect Consulting Services Pte Ltd in Jurong East, Hybrid work Singapore
Company Prospect Consulting Services Pte Ltd is offering job opportunities for the position of Technical Customer Support (Food Production Factory) in the Jurong East area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Prospect Consulting Services Pte Ltd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Prospect Consulting Services Pte Ltd |
| Position: | Technical Customer Support (Food Production Factory) |
| Region: | Hybrid work Singapore, Jurong East |
| Education: | Confidential |
| Salary: | SGD 2.300 - SGD 2.600 per Month |
| Job Type: | Full-time |
Job Description
This position is responsible for providing onsite service and support to customers. Acts as a mobile field service engineer on assigned service to resolve customer affecting technical issues in a timely manner with short notice to maintain maximum customer satisfaction. This position serves as a senior technical resource assisting both end users and less experienced support analysts in effectively identifying issues and using effective troubleshooting techniques to resolve end-user technical issues.
- Provide on-site technical support to resolve customer issues and ensure satisfaction.
- Troubleshoot and diagnose complex technical problems related to Dosing Pumps.
- Install, configure, and maintain customer equipment.
- Collaborate with Sales and Project teams for pre-sales support, proposals, and product training.
- Travel up to 75% within Singapore for on-site customer service.
- Company car + petrol card will be provided.
Qualifications:
- Diploma or equivalent experience in Mechanical Engineering field.
- 1-3 years of technical support experience.
- Excellent customer service, troubleshooting, and communication skills.
- Ability to work independently and manage multiple tasks under pressure.
Job Types: Full-time, Permanent
Pay: $2,300.00 – $2,600.00 per month
Benefits:
- Company car
- Dental insurance
- Free parking
- Health insurance
- Professional development
Schedule:
- Day shift
- Early shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Singapore 609935
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Hybrid work Singapore |
| City | Jurong East |
| Full Address | 2 Alexandra Rd, #03-02A Prospect Consulting Services, Delta House, Singapore 159919 |
| Google Map | Google Map |
Job Application Information
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